Notes

Slides 7 - 10 permits the trainer to:

1.Present some of the issues that have emerged through the testing phase of the training model in the UK

2.Set the country context - Include policy developments or local socio-political influences

3.Present the Ariadne ethos - and to refer/introduce the Guidelines as the companion piece to the training

There are 2 ways of looking at ICT in guidance:

	first as Substitution ie replacing existing service delivery
	and those who actually deliver that service.

In terms of change management, the fear of the unknown can make a difficult situation worse – there can be genuine fears about employment (or unemployment) when ICT is introduced.

There can also be a personal reaction of fear of losing your ‘mastery’ (Moran & Brightman, 2000).  You can feel worried about being less skilfull because of the introduction of ICT in your job.

This session allows you to work on skills and understanding –  to develop your practice in a safe learning environment: no question here is a stupid question

There can be professional concerns: that the service offered will be diminished, less good because of the use of ICT

Refs:

Moran, J.W. & Brightman, B.K. (2000) Leading Organizational Change.  Journal of Workplace Learning; Employee Counselling Today.  12:2:66-74.